why cant i activate my sprint phone

In the My Account area scroll down to the About my devices section and find the phone you would like to swap out. Check that your computer has an internet connection.

Pair Device To Sim Card

An IMEI is 15 digits long but an MEID is only 14 digits.

. The second and some would argue the easier option is to call up Sprint directly and ask them to help you activate your new device. Choose the device you want to troubleshoot. You need to be the account owner or authorized to complete the swap.

Whats more than that theyll need approval. If an alert appears that says Set up as New or Restore from Backup it means your. If youd like to select a different device choose a different option and enter the.

When you complete the survey its actually for the employee you spoke to. I have two Moto G 1st Gen phones I bought from Ting a while back though I think they were previously a Boost phone that I no longer use. You can then select Manage this device followed by More Options and then Activate a device.

Why Cant I Activate My Sprint Phone - Inseego Mifi 8000 Mifi8000 Device Setup At T If the box by ios device activation isnt green try to activate your iphone or ipad later. Click Troubleshoot a New Issue. It is a Sprint problem.

First the phone must have been sold specifically for use with the Sprint network. Sign in to see a list of devices on your account. Wait while your computer detects and activates your iPhone or iPad.

Method 2 Activate Over the Phone. Select the System Update option. Make sure to check underneath the battery if it.

If it meets these criteria you have to call Sprint support or take it to a Sprint store. You cannot use a phone purchased for any other carrier on Sprint. Switch on the cell phone by pressing the power button.

You can ask a normal agent for up to 25 dollars. There are no US employee on calls. This will not work through your cell phone so use a laptop or desktop only.

Keep your phone and its box handy in case you need information from them dont worry well point out where to look Click Activate your phone to start the process. They only work in storesCorp. With the cable that came with your iPhone or iPad connect your iPhone or iPad to your computer.

If this isnt an option under System Update in Settings it may be in the About Phone menu or on the More tab. When the phone powers back on go to Settings. See Sprints Bring Your Own Phone page.

Tap the Phone or Call icon to open the keypad. Before you make the call though make a note of your IMEI number as well as any other numbers you can find on your phone. Read the FAQs below for info about activating your new phone.

Insert the SIM card in the specific slot on your device. Once youre ready to purchase and youve found a phone or a plan. Transferring your number to the new carriers is really easyits part of the activation process which you can complete online or over the phone with your new carrier.

In order to be permitted on the network your devices IMEI must be white listed in the carriers activation system. Place the battery back in and close the back cover. Do not use cell phones for this.

Keep your phone and its box handy in case you need information from them dont worry well point out where. Can Sprint customers use T-Mobile phones. Enter your iPhone password confirm the reset.

Open the back cover of your phone. Locate your device on your computer. When prompted choose OK and phone will restart.

Select Activate a new phone from the drop down menu located to the right of the phone shows Manage this. Scroll down and tap Reset Select Tap Network Reset Settings. The phone can never have been reported as lost or stolen.

Sprint customers welcome to T-Mobile. The MEID is usually the IMEI without the last digit. Generally they need your cell phone number and account number with your previous carrier to make the switch.

I want to sell them but Sprint keeps telling me these phones cant be activated with them. Dont ask for one. Ive chatted with two different Sprint reps called their support center and then took it into a Sprint store.

ONLY SPRINT-APPROVED PHONES CAN BE. Make sure the device shown in the New Device to Activate section is the device you want and tap Yes to continue. SIM cards are only used for access to LTE and are not freely swapable between devices like they are on most other carriers in the world.

The box your device came in optional To activate your phone online. Things about Sprint Customer Care Calls. If the box by ios device activation isnt green try.

Sign in to My Sprint and select the phone number you want to activate the device on. Tap Network Reset and follow the prompts. For iPhone go to Settings tap General.

If youve reviewed this info and youre still not able to activate your phone visit our Activation Troubleshooter for further assistance. For Android go to Settings tap Reset or Network Settings. Sign in to My Sprint with a valid username and password.

Be sure to enter your IMEI or MEID with no spaces. To reset your network you will need to go into your phones settings. You may need to remove the battery to find the slot.

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